FAQ

If we missed something, contact us at EMAIL and we’ll get back to you as soon as possible.

Have a question? Find your answer below.

GENERAL

Is NEXT TRIBE suitable for beginners?

Q

Yes. All workouts are scalable. You control your speed, incline and weight selection. Our coaches guide you so you can train safely and effectively at your own level.

Is NEXT TRIBE suitable for beginners?

A

I haven’t trained in a while. Can I still join?

Q

Absolutely. Start at your own pace and build gradually. Consistency matters more than intensity.

I haven’t trained in a while. Can I still join?

A

Is there a minimum age?

Q

The minimum age to train at NEXT TRIBE is 16 years old.

Is there a minimum age?

A

What if I have an injury or I’m pregnant?

Q

Please inform your coach before class. Many movements can be modified, but it’s important that we’re aware of any limitations so we can guide you safely.

What if I have an injury or I’m pregnant?

A

Do you offer corporate or group sessions?

Q

Yes. We offer private sessions and corporate training experiences. Please contact us for tailored options.

Do you offer corporate or group sessions?

A

booking

How do I book a class?

Q

Create an account via our booking system, purchase a class pack or membership, and reserve your spot. Check-in closes 2 minutes before the session starts.

How do I book a class?

A

What is the cancellation policy?

Q

You can cancel up to 12 hours before class without losing your credit. Late cancellations result in a lost credit.

What is the cancellation policy?

A

What happens if I don’t show up?

Q

No-shows result in a lost credit.

What happens if I don’t show up?

A

What happens if I arrive late?

Q

For safety and flow reasons, entry may be refused once class has started.

What happens if I arrive late?

A

Is there a waitlist?

Q

Yes. If a class is full, you can join the waitlist provided you have a credit available. When a spot opens, you’ll receive an automatic email notification.

Is there a waitlist?

A

Can I reschedule my class?

Q

Yes. Cancel your existing booking within the 12-hour window and book a new session.

Can I reschedule my class?

A

MEMBERSHIPS & CREDITS

What membership options do you offer?

Q

We offer a flexible and 12-month membership with different monthly session options, including unlimited training.

What membership options do you offer?

A

Do credits expire?

Q

Yes. Class packs are valid within a fixed time period. Expiration details are shown at purchase.

Do credits expire?

A

Are credits refundable?

Q

Online purchases may be refunded within 14 days if unused. In-studio purchases are non-refundable.

Are credits refundable?

A

How do I cancel my membership?

Q

Flexible memberships can be cancelled at any time. The cancellation will take effect at the end of your current billing cycle.

12-month memberships run for the full contract duration and cannot be cancelled early.

Membership fees already charged are non-refundable.

How do I cancel my membership?

A

YOUR FIRST VISIT

I’m new. What should I expect during my first class?

Q

Expect a clear introduction, guided setup and coaching throughout the session.

Arrive 15 minutes early so our team can walk you through the studio and answer any questions before class begins.

I’m new. What should I expect during my first class?

A

What should I wear?

Q

Wear comfortable athletic clothing. Our workouts include structured treadmill intervals, so supportive shoes suitable for running are strongly recommended.

Bring a water bottle and you’re ready to go.

What should I wear?

A

Do you have lockers and showers?

Q

Yes. We provide lockers and shower facilities so you can transition seamlessly back into your day.

Do you have lockers and showers?

A

How early should I arrive?

Q

Please arrive 10–15 minutes before class starts. Check-in closes 2 minutes before start time.

How early should I arrive?

A

STUDIO ETIQUETTE

Do you have studio rules?

Q

Yes. To maintain the quality of the experience for everyone, we ask you to:

  • Arrive on time 
  • Store your phone during class. 
  • Stay until the session finishes 
  • Respect the space and the energy of others

Your 50 minutes matter.

For you and for the Tribe.

Do you have studio rules?

A

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READY FOR YOUR NEXT STEP?

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Contact us

info@next-tribe.nl

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